Terms of service

These terms govern your use of the Dukes Pampered Pets and People website and services. By visiting or ordering from our site, you agree to these terms. If you do not agree, please do not use the site.

Intellectual property
All content on this website, including text, graphics, logos, images, and Duke's likeness, belongs to Dukes Pampered Pets and People or its licensors and is protected by intellectual property laws. Please do not use, copy, or share it without our written permission.

Product information
We work hard to keep product descriptions, pricing, and availability accurate, but we cannot promise that every detail is complete or error free. Colors and sizes may vary slightly from what you see on screen.

Order acceptance
Placing an order is an offer to purchase. We may accept or decline any order, for example if an item is out of stock or a price was listed in error, and we will refund you in full if we cancel an order.

Pricing and payment
Prices are listed in U.S. dollars and may change without notice. Payments are processed securely, and by paying you confirm that you are authorized to use the payment method.

Shipping, returns, and exchanges
Please see our Shipping Policy and Return Policy for delivery times, returns, and refunds.

Your information
We use your personal information only to process your orders and support you. Our Privacy Policy also applies to your use of this site.

Giving back
We donate a portion of our profits to animal welfare and rescue charities. Charities and giving details shared on our site or on Duke's blog are for information only and are not part of the terms of any sale.

Termination
We may suspend or end access to our website if these terms are misused or if we suspect fraud or abuse.

Governing law
These terms are governed by the laws of the United States and the State of Ohio.

Changes to these terms
We may update these terms from time to time. Changes take effect when they are posted, so please check back occasionally.